FAQs
What to Do If You Forget Your Password
If you forget your password, simply click the Forgot Password function on the account fill-in page and provide your phone number to receive a verification code to reset your new password.
How to Change Your Registration Information
All registration information cannot be changed after registration. If you need to change it, please contact our customer service via online chat. Provide the necessary valid information as required to update your registration details.
How to Deposit Money in Jiliace
Step-by-Step Online Deposit Process:
- Log in to the website and complete the deposit in the correct order:
- [Transaction Center: Deposit]
- [Payment Method: Select Third Party Payment Funds Transfer Formula]
- [Fill in the deposit application form]
- [Submit]
- [Go to the online payment page]
- Access the online payment page and follow the instructions provided.
- Ensure to fill in your bank account information correctly. After successful payment, the credit will be processed by the system within 10 minutes.
If you have any questions, please contact our online customer service staff.
Minimum Cash Out Amount
The minimum withdrawal amount is ₱100.
Withdrawal Instructions
- Customers must use 100% of their deposit amount for betting to withdraw.
- Jiliace reserves the right to request customers to provide proof of identity.
Where to Find Game Rules
In the game window, you will find the game rules option, which clearly explains the gameplay, rules, and payment methods, ensuring you enjoy your gaming experience while the pop-up window reminds you of the game rules at any time.
How to Join Jiliace
You can directly click Join Now, confirm, and fill in your personal information to register immediately as a member of Jiliace.
Is It Safe to Join Jiliace?
All player information is fully protected by our systems here in the Philippines. Additionally, we require our banks, transfer agents, credit card institutions, and our partners to protect our players’ transaction information. All deposits are considered business accounts and will not be transferred to others.